Genpact Walkin For Freshers_ For Technical support chat roles _3rd March. Graduates are eligible to apply for this job. More details regarding genpact Hyderabad virtual drive is given below
About
company
GENPACT
Overview
Genpact (NYSE: G) is a global professional services and
solutions firm delivering outcomes that shape the future. Our 125,000+ people
across 30+ countries are driven by our innate curiosity entrepreneurial
agility, and desire to create lasting value for clients. Powered by our purpose
– the relentless pursuit of a world that works better for people – we serve and
transform leading enterprises, including the Fortune Global 500, with our deep
business and industry knowledge, digital operations services, and expertise in
data, technology, and AI.
We believe diversity of thought, skills, experiences, and
backgrounds create not only a better world but better businesses, too.
Embracing diversity, equity, and inclusion enables us to innovate and generate
stronger outcomes for our clients and communities. We empower each person to
bring their authentic self to work. Celebrating what makes each of us unique
and accepting our differences lie at the heart of our culture and are key to
our success. We promise equal opportunity for all, irrespective of gender, age,
ethnicity, cultural background, race, disability, or sexual orientation. We're
committed to ensuring everyone at Genpact feels a sense of belonging and can
realize their full potential.
Company Name: Cognizant
Job Location: Hyderabad
Role Category: BPO/BPM
Job Position: technical support
Experience: Freshers
Qualification: Graduation
Passing year :- 2021,2022,2023,2024
Job Highlights
Shifts: Flexible with
any shift
Experience: Only
Freshers are eligible
Minimum
qualifications: . Graduate (Any Field except Law)
Job Description
Responsibilities
• Respond to
customer queries and customers concern
• Provide support
for data collection to enable Recovery of the account for end user.
• Maintain a deep
understanding of client process and policies
• Reproduce
customer issues and escalate product bugs
• Provide excellent
customer service to our customers
• You should be
responsible to exhibit capacity for critical thinking and analysis.
• Responsible to
showcase proven work ethic, with the ability to work well both independently
and within the context of a larger collaborative environment
Qualifications
we seek in you!
Minimum qualifications
• Graduate (Any Discipline)
• Freshers are eligible
·
Fluent in English
Preferred
qualifications
• Previous
experience in a technical support role chat/email/voice
• Effective probing
skills and analyzing / understanding skills
• Analytical skills
with customer centric approach
• Excellent
proficiency with written English and with neutral English accent
• You should be
able to work on a flexible schedule (including weekend shift)
Note
* The interview would be happening on Teams app. Please
download the Teams app to join the meeting
Date: 3 March25
(Monday)
Time: 11:30 AM
1:30 PM
HOW TO APPLY
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