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GENPACT HIRING FOR VOICE PROCESS (HINDI & ENGLISH) || HYDERABAD

  JOB DESCRIPTION Dear Candidate, With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brands—and we have fun doing it. Now, we are calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us. In this role, you will be responsible to demonstrate innovation and intuition in identifying areas requiring operational adaptation and/or improvement. Active user of Internet and online applications..   RESPONSIBILITIES 🔹 Respond to customer queries and customer’s concern 🔹 Provide support for data collection to enable Recovery of the account for end user. 🔹 Maintain a deep understanding of client process and policies 🔹 Reproduce customer issues and advance product bugs 🔹 Provide excellent customer service to our customers 🔹 You should be responsible to exhibit capacity for critical think...