Hyderabad Mega Walk-In Drive For Content Moderation_Urdu

 

Job Synopsis

Company: Genpact

Experience: 0 to 2 yrs

Location: Hyderabad

Job Description 

With a start-up spirit and 115,000 + curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it! We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than just our bottom line. We’re harnessing the power of technology and humanity to create meaningful transformation that moves us forward in our pursuit of a world that works better for people. 

 Now, we’re calling upon the thinkers and doers, those with a natural curiosity and a hunger to keep learning, keep growing. People who thrive on fearlessly experimenting, seizing opportunities, and pushing boundaries to turn our vision into reality. And as you help us create a better world, we will help you build your own intellectual firepower.

Date: 5th February 2024

Time: 11:00 AM – 12:00 PM

Venue: Genpact,F9P5+3FV, Hafeezpet Rd, Vinayaka Nagar, Hafeezpet, Hyderabad, Telangana 500049

Location: Hyderabad

Shifts: Flexible with any shift

Responsibilities

· Provide resolution to maintain standards of quality

· Review content and provide resolution based on prescribed guidelines

· Recognize trends and patterns and raise issues timely

· Provide insights to help improve the support to the users

· Maintain a thorough understanding of process and policies

· Provide excellent customer service to our customers

Qualifications we seek in you

Minimum qualifications

· Any Graduate (PG an added advantage)

· Freshers are eligible

· Fluent in Read/Write in English & Urdu Language 

Preferred qualifications

· Effective probing skills and analyzing / understanding skills

· Problem solving skills with customer centric approach

· Must be able to work on a flexible schedule (including weekend shift work)

Note: Please carry below documents with you:

· 3 copies of updates resume

· 3 Passport size photographs

· Original Aadhar card

· 2 copies of Aadhar card

· Payslip (if applicable)

Role: Customer Success Associate

Role Category: Customer Success

Industry Type: Analytics / KPO / Research

Functional Area: Customer Success, Service & Operations

Keywords: bpo,operations management,team management,customer relationship,customer management,back office,customer service,customer care,banking operations,sales,customer support,branch operations,operations,voice process,team leading,customer handling,communication skills 

Education: (UG - Any Graduate)

Job Description for Hyderabad Mega Walk-In Drive For Content Moderation_Urdu on 5Feb'24 in Genpact in Hyderabad / Secunderabad for 0 to 2 years of experience. Apply Now!

https://www.genpact.com

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services firm focused on delivering digital transformation for our clients, putting digital and data to work to create competitive advantage. We do this by integrating lean principles, design thinking, analytics and digital technologies with our domain and industry expertise to deliver disruptive business outcomes – an approach we call Lean DigitalSM. We deliver value to our clients in two ways – through digital-led, domain-enabled solutions that drive innovation, and through intelligent operations enabled by digital that design, transform and run clients’ operations. Our approach is continually refined in one of the world’s largest digital process sandboxes, where we test and improve thousands of processes. For two decades, first as a General Electric division and since 2005 as an independent company, we have been passionately serving our clients. We generate impact for clients from the Fortune Global 500 and beyond, and employ over 77,000 people in more than 20 countries, with key offices in New York City, Palo Alto, London, and Delhi. For additional information, visit www.genpact.com. Follow Genpact on LinkedIn, Twitter, YouTube, and Facebook.