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Job | Inviting Applications For The Role Of Process Associate, Content Moderation


PROCESS ASSOCIATE

Experience required for the Job: 0.0 - 2.0 years


Annual Salary of the Job: 0.00 - 3.00 Lacs

Job Location: Hyderabad/Secunderabad


Greetings from Genpact.


We are inviting applications for the role of Process Associate, Content Moderation


Were looking for someone with strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment.


Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.


If Interested, Kindly join below zoom at 11:30AM (IST) on Saturday (25th Nov 2023).

Zoom Link: CLICK HERE

Zoom ID: 3838181427


Responsibilities

Provide resolution to maintain standards of quality

Review content and provide resolution based on prescribed guidelines

Recognize trends and patterns and raise issues timely

Provide insights to help improve the support to the users

Maintain a thorough understanding of process and policies

Provide excellent customer service to our customers


Qualifications we seek in you

Minimum qualifications

Any Graduate (PG an added advantage)

Freshers are eligible

Work from Office - Hyderabad Location


Preferred qualifications

Effective probing skills and analysing / understanding skills

Problem solving skills with customer centric approach

Must be able to work on a flexible schedule (including weekend shift work)

Ignore if you already hold an offer with Genpact.



Regards,

  Genpact Hiring Team.

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